HealthGrades Editorial Policy


Healthgrades strives to provide the most complete, objective and helpful health information on the web through our two websites, and More than 200 million consumers use the Healthgrades websites to research provider and hospital quality, use decision support tools to prepare for their healthcare interactions, make appointments with clinical providers, and research our comprehensive health and wellness information. Our robust set of quality and safety provider data, personalized decision support tools, and credible content distinguishes Healthgrades as the premier online destination empowering consumers to make well-informed healthcare decisions.

On Healthgrades, we provide information regarding healthcare providers, hospital ratings, clinical outcomes, and patient safety so you can research, select and connect with a healthcare provider or hospital that best fits your needs.

On Better Medicine, we create easy-to-use health centers and special features with a focus on helping you take steps to better your health. Whether your concerns are related to a specific symptom, disease or condition, or you are seeking information on staying healthy, you’ll find the guidance you are looking for on our website.

The Healthgrades editorial policy is guided by five pillars of editorial integrity in all content that is produced and published on our websites. The five pillars are: accuracy, objectivity, timeliness, transparency and privacy.

The content published on Healthgrades and Better Medicine is developed according to a rigorous editorial process that includes extensive review by medical professionals. Neither website, however, is intended to provide medical care. For specific medical advice, diagnoses and treatment, always consult your doctor. All information on these websites is for educational purposes only.


All health condition and wellness content is medically reviewed by at least one medical professional. Our content is backed by evidence from sources, such as articles in peer-reviewed journals, government health and medical organizations, objective health organizations, and groups of medical specialists. The name and credentials of the medical reviewer(s) are printed at the end of each article.

Healthgrades also collects data and other information regarding hospitals, doctors, and other providers of healthcare services from a variety of industry-recognized sources. We use proprietary processes and algorithms to select, compile and adjust the data to generate our ratings. Methodology white papers for all of our ratings are available on


Our mission is to provide the most objective and accurate health information that is practical and relevant for a wide variety of health topics. The topics may or may not apply to your individual health needs. We rely on you, the reader, to decide which information is most relevant to you.

It is important to use the information for educational purposes only, not as health or medical advice. You should always talk with your healthcare professional to discuss any questions you have about your medical condition or treatment.


All health condition and wellness content is reviewed and certified by a team of medical experts once every two years at a minimum. Updates occur as required by medical advances. The most recent review date is printed at the end of each article.

Better Medicine is maintained and updated daily. In addition to regular medical reviews, we will refresh our content to reflect changes and trends, interests and seasonality.

We update Healthgrades hospital ratings and awards annually. We update doctor and provider information nearly daily. Doctors and other healthcare providers can also update their profiles to provide the latest information about their areas of expertise, conditions treated, and procedures performed.


Healthgrades employs a staff of seasoned health content and medical writers. Our team is augmented by reputable independent contributors with degrees in nursing, pharmacy, biochemistry, and public health. We also work with outside experts experienced in writing and editing about healthcare topics.

Content is selected, produced and published under the supervision of the Healthgrades editorial staff, led by Carol Nicholas, Managing Editor. Carol has over 20 years experience in technical and business communication in healthcare, engineering, biomedical, and database digital marketing industries. Having joined Healthgrades in 2005, Carol is responsible for managing Healthgrades team of writers, establishing Healthgrades editorial voice and style standards, and writing, editing and designing Healthgrades website content, information products, ratings methodologies, and research studies. Carol holds a master’s in Technical Communications from the University of Colorado.

About Licensed Content

Some content is licensed from established, credible health resources including:

-       Harvard Health publications

-       Krames Staywell publications

-       Gold Standard drug reference data

About Third-party Advertiser and are free websites supported by advertisements. All advertisements are clearly marked with the word “Advertisement” in the lower left or right corner.

Additionally, we clearly identify all content that is provided by third-party advertisers. The Healthgrades editorial staff does not control, influence or endorse this content. The language used to identify content created by a third-party advertiser includes:

-       From Our Sponsors

-       From Our Partner

-       From Our Advertiser

-       Sponsored

-       Advertisements

Certain content packages may be editorially managed by the Healthgrades staff, and funded by third-party advertisers. In these cases, the following attribution will appear at the top of the page:

Better Medicine is a free, ad-supported website. Advertisements are clearly marked with the word “Advertisement” in the lower left or right corner.

Certain content packages may be editorially created by Better Medicine’s staff, and funded by advertising sponsors. In these cases, the following attribution will appear at the top of the page.

This content is selected and managed by the Healthgrades editorial staff and is brought to you by an advertising partner.

You can click on the link to view the complete explanation (below) of the editorial independence from advertising partners.

           This content is created or selected by the Healthgrades editorial team and is funded by an advertising partner.  The content is subject to the Healthgrades medical review process for accuracy, timeliness and objectivity. The content is not edited or otherwise influenced by the advertisers appearing on this page, except with the possible suggestion of the broad topic area. For more information, read the Healthgrades advertising policy.

About Better Medicine Forums

Better Medicine users are encouraged to participate in discussion forums to share real-life health experiences and personal stories. Content supplied by users is not governed by this editorial policy, and posts are not reviewed or edited for medical accuracy. All user submissions are clearly attributed to the individual author. You can report abuse by clicking on the “Report Abuse” link at the bottom of each post.

Health Grades, Inc. has developed a privacy policy for the benefit of the users of its websites, to demonstrate our serious commitment to protecting privacy. Find more information about the Healthgrades Privacy Policy. Find more information about the Healthgrades Advertising Policy.

Last Updated: August 16, 2012